We have recently made system upgrades to better serve you. During the update, members and providers may experience longer than usual hold or processing times. We appreciate your patience.

New Member ID cards have been mailed or are in process. Your Member ID card number has changed; please share your new ID number with any provider or pharmacy for services or prescriptions. Members: ID card numbers can also be found on the MyGEHA portal. Providers: Use the new ID card number for claims or authorizations.

G.E.H.A stands with those affected by the California wildfires. Contact Customer Care for Member ID lookup or other assistance. Learn more.

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24-hour Nurse Advice Line

G.E.H.A health members get the right care at the right time, 24/7/365.

For G.E.H.A health plan members, it's easier than ever to receive health advice and access convenient health care options. In addition to your primary care provider, you can receive care via phone, video or in person using these options:

Call 1-888-257-4342 to speak with a registered nurse – any time, 24 hours a day, 7 days a week. Please have your member ID number available when you call.

If you're calling G.E.H.A's Nurse Advice Line from outside the United States, call collect at 1-709-835-8243.

The Nurse Advice Line nurses can help evaluate symptoms and determine an appropriate method of treatment, which may include home-based remedies, referral to an urgent care facility or walk-in clinic, or accessing our telemedicine service to speak with a physician.

Other convenient care options:

ONLINE DOCTOR VISITS

Seeing a doctor, therapist or dermatologist is simple, fast and uncomplicated. Includes pediatrics.

Learn more

CVS MINUTECLINIC

With MinuteClinic, Standard and High health plan members pay a low $10 copay for each visit, and appointments are not necessary.

Find location

URGENT CARE

Visit an Urgent Care clinic for the treatment of non-emergency health issues. It's a low copay of $30 for Standard and High health members. If you have Medicare Parts A&B, your cost is $0.

Find location

Or, choose from popular search topics

We reinvest every dollar to ensure our plans and member experience are second to none.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We're the benefits provider of choice for 2+ million federal employees, retirees and their families.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We offer two comprehensive dental plans with the right coverage for every stage of life.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Both G.E.H.A dental plans include no in-network deductibles with over 450,000 provider locations nationwide.

Founded by Postal workers 87 years ago to protect the health and well-being of federal employees.

Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

Agency benefits professionals, this is your one-stop shop for Open Season support.

Or, choose from popular search topics

24-hour Nurse Advice Line

ONLINE DOCTOR VISITS

CVS MINUTECLINIC

URGENT CARE

We reinvest every dollar to ensure our plans and member experience are second to none.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We're the benefits provider of choice for 2+ million federal employees, retirees and their families.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We offer two comprehensive dental plans with the right coverage for every stage of life.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Both G.E.H.A dental plans include no in-network deductibles with over 450,000 provider locations nationwide.

Founded by Postal workers 87 years ago to protect the health and well-being of federal employees.

Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

Agency benefits professionals, this is your one-stop shop for Open Season support.

Or, choose from popular search topics

24-hour Nurse Advice Line

ONLINE DOCTOR VISITS

CVS MINUTECLINIC

URGENT CARE

More ways to contact us