24-hour Nurse Advice Line

For GEHA medical members, it’s easier than ever to receive health advice and access convenient health care options. In addition to your primary care provider, you can receive care via phone, video or in person using these options:

Call 888.257.4342 to speak with a registered nurse – any time, 24 hours a day, 7 days a week. Please have your member ID number available when you call. 

If you're calling GEHA's Nurse Advice Line from outside the United States, call collect at 709.835.8243.

The Nurse Advice Line nurses can help evaluate symptoms and determine an appropriate method of treatment, which may include home-based remedies, referral to an urgent care facility or walk-in clinic, or accessing our telemedicine service to speak with a physician.