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24-hour Nurse Advice Line

GEHA medical members get the right care at the right time, 24/7/365.

For GEHA medical members, it’s easier than ever to receive health advice and access convenient health care options. In addition to your primary care provider, you can receive care via phone, video or in person using these options:

Call 888.257.4342 to speak with a registered nurse – any time, 24 hours a day, 7 days a week. Please have your member ID number available when you call.

If you're calling GEHA's Nurse Advice Line from outside the United States, call collect at 709.835.8243.

The Nurse Advice Line nurses can help evaluate symptoms and determine an appropriate method of treatment, which may include home-based remedies, referral to an urgent care facility or walk-in clinic, or accessing our telemedicine service to speak with a physician.

Other convenient care options:

ONLINE DOCTOR VISITS

Seeing a doctor, therapist or dermatologist is simple, fast and uncomplicated. Includes pediatrics.

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We reinvest every dollar to ensure our plans and member experience are second to none.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We're the benefits provider of choice for 2+ million federal employees, retirees and their families.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We offer two comprehensive dental plans with the right coverage for every stage of life.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Both G.E.H.A dental plans include no in-network deductibles with over 450,000 provider locations nationwide.

Founded by Postal workers 87 years ago to protect the health and well-being of federal employees.

Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

Agency benefits professionals, this is your one-stop shop for Open Season support.

Or, choose from popular search topics

24-hour Nurse Advice Line

ONLINE DOCTOR VISITS

We reinvest every dollar to ensure our plans and member experience are second to none.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We're the benefits provider of choice for 2+ million federal employees, retirees and their families.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

We offer two comprehensive dental plans with the right coverage for every stage of life.

G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Both G.E.H.A dental plans include no in-network deductibles with over 450,000 provider locations nationwide.

Founded by Postal workers 87 years ago to protect the health and well-being of federal employees.

Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

Agency benefits professionals, this is your one-stop shop for Open Season support.

Or, choose from popular search topics

24-hour Nurse Advice Line

ONLINE DOCTOR VISITS

More ways to contact us