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New Member ID cards have been mailed or are in process. Your Member ID card number has changed; please share your new ID number with any provider or pharmacy for services or prescriptions. Members: ID card numbers can also be found on the MyGEHA portal. Providers: Use the new ID card number for claims or authorizations.

G.E.H.A stands with those affected by the California wildfires. Contact Customer Care for Member ID lookup or other assistance at 1-800-821-6136.

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Authorizations/Precertifications

G.E.H.A, like other federal medical plans, requires providers to obtain authorization before some services and procedures are performed.

For Providers – To submit an authorization or for more information and help with authorizations, please access the Provider portal

For Members – For more information and help with authorizations, please access the MyGEHA member portal

Additional information regarding G.E.H.A authorizations can be found using the links below:

Authorizations for HDHP, Standard and High Option members

Take me to Authorizations for HDHP, Standard and High Option Members

Authorizations for Elevate/Elevate Plus members

Take me to Authorizations for Elevate/Elevate Plus Members

Have questions?

Explore some frequently asked questions about obtaining prior authorization

FAQs

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G.E.H.A plans are packed with the extra features and benefits federal employees want most.

Visit the G.E.H.A formulary to learn about the coverage and costs for your prescriptions.

We have 1.7 million providers in our national network — plus worldwide coverage for access to health care while traveling abroad.

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G.E.H.A plans are packed with the extra features and benefits federal employees want most.

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Our Customer Care team can be reached Monday through Friday from 7 a.m.–7 p.m. Central time.

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Authorizations/Precertifications

Authorizations for HDHP, Standard and High Option members

Authorizations for Elevate/Elevate Plus members

Have questions?