Here's how get started with your new medical plan:

1. Watch your mailbox for your ID cards.

If you haven't already, you will soon receive your plan ID cards. In separate mailings, you will receive:

  • A set of health plan ID cards with the name of the member eligible for the medical plan through FEHB. If you are the member, your spouse's and dependent's cards will have your name on it. Plan ID cards are also used at the pharmacy as your prescription drug card.
  • A vision ID card.

2. Fill out your Enrollment Questionnaire.

You'll receive a packet of plan materials from GEHA that includes a yellow Enrollment Questionnaire. This form helps us process your claims accurately and quickly. Please fill it out at your earliest convenience. If you have misplaced that yellow form, you can also complete the Enrollment Questionnaire online.

3. Take advantage of wellness programs and other benefits.

Our welcome videos offer an overview of the personalized wellness programs and benefits you enjoy as a GEHA medical plan member:


4. Download your medical Membership Guide.

Click the button that matches your medical plan option to download your Membership Guide for a complete overview of GEHA wellness benefits and supplemental programs that extend your coverage beyond the doctor's office.


5. We're here to help.

If you have any questions about your plan, contact GEHA Customer Care during normal business hours at 800.821.6136, or send us an email using our secure online form.